By Demi Adeniyi
FirstBank has set the record straight regarding a misleading report circulating in the media regarding a system upgrade at the bank.
According to the bank, the message which was incorrectly interpreted and reported, was intended for its vendors only and focused on transitioning from its current I-Supplier Platform (our automated platform that connects us to suppliers), to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for our vendors.
“Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational.
“We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform,” the statement clarified.
The bank assured that its commitment to seamless service delivery remains unwavering as customers continue to enjoy uninterrupted access to its services.